Dealer Sales Software: CRM, Credit Reports, Loan Origination, Forms, Post-Sale Process

dealer sales software: CRM, Credit Reports, Loan Origination, Forms, Post-Sale Process

It is all about sales. That is the bottom line. It really does not matter how hard you try if you have not sold enough cars at the end of the month. Managing a dealer has 3 main processes: purchase, marketing and sales. So, this is the last step. Sales management consists of a few areas as well:

Customer Relationship Management (CRM)

Dealer CRM systems manage the sales force and keep track of their calls, visits and emails. It is very helpful to be able to look up what you said last to a customer. With the CRM, managers can check the performance of sales people as well. Read more...

Credit Reports

Most people need a loan to be able to buy a car. It is a risky venture. If the buyer defaults on the loan, dealers need to get the vehicle back. If you do BHPH (buy here pay here) in house finance, it is critical that you check the credit report. Read more...

Loan Origination

Internet has changed all our lives. A lot of people come to the dealer pre approved by some lender but many still expect the dealer to help with the loans. There is still good money to be made in loan markups. The key is to make the credit application as easy as possible. Carsinia and EZ Dealer Finance teamed up to make this a reality. Read more...

Forms

This is the most basic function of a dealer management system: printing forms. It takes a lot of time to fill out the forms for deals and time is money. Printing forms from the DMS prevents errors and speeds up the sale. There are two different types of forms: PDF and NCR. NCR forms are pre printed and work with dot matrix printers. Read more...

Post Sale Process

Not many people realize this but there is a lot of work to do after the sale of a vehicle. Registration, license and title are the obvious ones. Rebates, permits and loan related paper work may not be so well known. Our DMS provides tools to manage the post sale process to make sure that customers will not have the buyers remorse. Read more...

Business Intelligence

From day to day to the bigger picture: that is what business intelligence is. We provide a lot of reports with various options, filters, groupings and diving to details. With these reports you can answer key questions you have been asking. Who is my top sales person? How were the sales last year this month? The more you know the more you grow. Read more...

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